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2023©yntr
LEGAL TERMS
gift card
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Delivery
Moscow and Moscow region
Russia and abroad
Delivery is carried after order confirmation from 9-00 to 22-00, please specify a convenient delivery time.
Delivery is carried out by transport companies of your choice
Delivery cost within the Moscow Ring Road - 1500 rub.
Delivery cost outside the Moscow Ring Road - 1500 rub. + 40 rub. for each km
Delivery cost outside the Moscow Ring Road - 1500 rub. + 40 rub. for each km
After registration, your order will be delivered to any Transport Company of your choice in Moscow - 700 rubles. (the cost of delivery to the region is calculated individually and paid upon receipt of the order)
Payment
Online Payment is carried out using:
Cases of declined payments:
The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of confidentiality and security of payment. For this purpose, modern methods of verification, encryption and data transmission over closed communication channels are used.
On the page for entering bank card data you will need to enter: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard). All necessary data is printed on the card itself. The three-digit security code is the three numbers found on the back of the card.
Next, you will be redirected to your bank’s page to enter the security code that will be sent to you via SMS. If you have not received a security code, you should contact the bank that issued your card.
- Credit cards VISA / MasterCard / MIR
For questions regarding payment using a bank card and other issues related to the operation of the site, please contact us via email - yntr@anre-design
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our Web server.
- The bank card details were entered incorrectly;
- There are not enough funds to pay on your bank card. You can find out more about the availability of funds by contacting the bank that issued the bank card;
- Your bank card has expired. The validity period of the card is usually indicated on its front side (this is the month and year until which the card is valid). You can find out more about the validity period of the card by contacting your bank;
- A bank card is not intended for making payments via the Internet, which can be found out by contacting the bank that issued the bank card.
Exchange and refund
How to make a refund
Guarantees
You can return a product of proper quality if its presentation, consumer properties are preserved, and there is a sales receipt or cash register receipt.
The store has the right to refuse a return in cases where violations of the conditions for preserving the presentation of the product are detected. In this case, the goods are not subject to refund.
Once the package is received, returns are processed within 10 business days. After processing your return, the funds are returned to the card with which the order was paid on the site. The term for crediting funds depends on the issuing Bank.
- Contact us via email yntr@anre-design, please include pictures of the piece
- Pack the product tightly; the company is not responsible for damage caused during transportation.
- Please include the printed copy of the email.
- The return is issued by the delivery service of your choice using the details specified in the response letter.
The warranty period for all products you purchase from the YNTR.store online store is 30 days from the date of sale.
Attention!
The period for eliminating defects under warranty obligations cannot exceed 45 days.
